Privacy Policy

At Hajjumrahpackages.pk, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your confidentiality when you use our services. You consent to the practices described in this policy by engaging with Hajj Umrah Packages.

Information We Collect

Personal Information

When you book our services, we collect essential personal details such as your name, contact information, passport information, and payment details as well.

Travel Preferences

To provide a personalized experience, we may collect information about your dietary restrictions, travel preferences and special requirements.

Communications

We retain records of your communications, including emails, chat transcripts, and phone calls, to improve customer service and address any queries or concerns.

How We Use Your Information

Booking and Services

We use your personal information to process bookings, provide travel services, and ensure a seamless experience during your pilgrimage.

Communication Purposes

Your contact details may be used to send important updates, travel itineraries, and other relevant information related to your journey with Hajj Umrah Packages.

Customer Support

We utilize your information to offer excellent customer support, address your inquiries, and resolve any problems you may encounter while using our services.

Data Security

Secure Transactions

We implement industry-standard security measures to protect your payment information during transactions. Your payment details are encrypted and securely processed.

Data Access

Access to your personal information is restricted to authorized personnel only. This way, we make sure that your private details are handled with the utmost confidentiality.

Information Sharing

Service Providers

We may share your information with trusted third-party service providers, such as hotels and transportation providers, to fulfill your travel arrangements.

Legal Requirements

In certain circumstances, we may disclose your information to comply with legal obligations or respond to any law enforcement requests.

Your Choices

Opt-Out

You have the right to opt out of receiving promotional communications from us. Instructions for opting out are provided in our marketing communications.

Access and Correction

You can request access to the personal information we hold about you and correct any inaccuracies if required.

Child Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children.

Amendments to Privacy Policy

We may update our Privacy Policy to reflect changes in our practices or for legal reasons. Therefore, we always encourage you to review this policy periodically.

Contact Us

If you have questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at info@hajjumrahpackages.pk.com.
We are devoted to maintaining the privacy and security of your personal information. By entrusting us with your data, you enable us to provide exceptional travel services for your Umrah and Hajj pilgrimage. We appreciate the trust you place in us and assure you that we will continue to uphold the highest standards in securing your privacy.